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Shipping Policy

 

 

All orders are packaged and shipped within 24-48 hours of the order being placed.  Packages will be sent from our Starszone™ Headquarters.

SHIPPING TIMES 

Processing & Packaging: 24-48 hours

Standard US Shipping: 5-8 business days

Due to COVID19, you may experience a slight delay of 1-3 business days dependent upon your cities USPS current status.

Orders are not shipped on weekends or holidays. 

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.   

Damages & Returns & Cancellations 

Order cancellations are only available to customers within the first 12 hours of purchasing.

If you receive damaged merchandise, please take a picture and email us the picture at support@starszone.co right away. We will only replace damaged goods within 14 Days of a ‘Delivered’ status. Once you've contacted us we will provide you with a return address. However, Starszone™ does not cover the return shipping costs.